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Communications and Public Engagement Manager

Updated: Apr 28, 2023


The Citrus Heights Water District (CHWD) offers a distinctive career opportunity to communications and public information professionals who have a passion to serve as the next Communications and Public Engagement Manager. At CHWD you will:

  • Be part of a dynamic and forward-thinking team

  • Communicate District priorities

  • Engage with leadership in the strategic planning process

  • Step into a focused role with a well-established brand

  • Coordinate the Customer Advisory Committee

  • Tell the District’s story as the community grows


The Citrus Heights Water District was founded in 1920, operating under the State of California Water Code. CHWD provides drinking water to an estimated service area population of 70,000 customers through more than 20,000 water service connections. CHWD’s service area is 12.8 square miles, including portions of Citrus Heights, Fair Oaks, Orangevale, Carmichael, Roseville and unincorporated Placer County in the Greater Sacramento Region. CHWD has 38 full-time dedicated employees to operate and maintain its water system, ensuring high-quality and reliable water, while providing great customer service.


The Communications and Public Engagement Manager for the Citrus Heights Water District serves at the division manager level in the CHWD organization and will report to the General Manager. The Communications and Public Engagement Manager is an at-will, FLSA exempt position.

The Communications and Public Engagement Manager will have the responsibility to plan, organize, direct and manage communication and public engagement activities including public information, community outreach, education, marketing and communication programs for the District; to serve as the District’s liaison with relevant consultants and the news media; to oversee and participate in the development and dissemination of a wide variety of information and publications of public interest; to lead the development of communication strategies, plans and special events to enhance the District’s visibility; to coordinate assigned activities with other departments and outside agencies; and to perform highly responsible and professional administrative and operational assistance for management personnel and the Board of Directors in the assigned area of responsibility.

The ideal candidate for the position of Communications and Public Engagement Manager will have a demonstrated ability to represent an agency publicly, respond to questions, and prepare clear and concise oral presentations; a track record of managing and directing communication, public outreach, and associated activities for a utility provider, public agency, or special district; and a strong background in the use of social media platforms as a method of public engagement, information sharing and transparency, and the ability to analyze social media metrics and to tailor campaigns to achieve outreach objectives.


Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

  • Education: Equivalent to a Bachelor’s degree from an accredited college or university with major coursework in Public Relations, Communications, Journalism, Public Administration, or a related field.

  • Experience: Five years of increasingly responsible supervisory and management experience in public relations or public affairs, preferably in a utility or similar government setting.


The salary range for the Communications and Public Engagement Manager is $106,023 to $143,160, with placement in the range made depending on qualifications. In addition, subject to Board direction/approval, District salaries are reviewed annually for a Cost-of-Living Adjustment (COLA). Retirement is provided through CalPERS. Classic CalPERS members are eligible for 2% @ 55 formula, while PEPRA members are 2% @ 62. Employee pays the employee portion. Optional enrollment in a pre-tax payroll-deducted 457 plan is available and the District offers a 3% employer match, based on annual limits as established by the IRS.

The District also offers a competitive and attractive executive benefits package that includes an innovative Pay for Performance system which is in conjunction with the annual employee performance evaluation. Based on an employee’s performance rating, both merit adjustments and one-time rewards and recognition amounts may be awarded. A .pdf summary of the program can be viewed by clicking on the CHWD - Pay for Performance link on this page.

In addition, the District provides medical, dental, vision and life insurance, observes a 4/40 work schedule, offers generous leave benefits and paid days off between the Christmas and New Year's holidays.

Interested candidates are encouraged to review the detailed recruitment brochure for additional benefit information.


This recruitment will be handled with strict confidentiality. Confidential inquiries are welcomed to Bryan Noblett or Greg Nelson at (916) 550-4100. References will not be contacted until mutual interest has been established.

Interested candidates are encouraged to apply immediately as this recruitment will close once a sufficiently strong candidate pool has been established.

The Citrus Heights Water District is an Equal Opportunity Employer.

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